In foul mood now, better jot it down now before garfield helps to flush away all my anger... need a reminder of this incident so that I'll remember to complain kao kao and lobby everyone around to boycott this bank!!!
OK. Here's what happened.
3 weeks ago, garfield, Lio and me were persuaded by a nice lady from Ci**bank to sign up for their credit card. She kept stressing that it's very very easy to get a card from this bank, free for life, and we'll be fine without our pay slip as they only need our employment contract.
And so we thought, well yeah, nothing to lose, and we filled in the form n sent in our contract.
Then passed a week. and 2. and 3.
i got more and more anxious as I really need the card for my US trip. I tried calling that lady to her desk phone and also her cell phone (numbers are provided on her business card which I now doubt whether its a coax). She never picked up the phone.
Today I lost my patience. 4 days away from my flight to US. I cant just sit and wait. I called the card center and guess what? I found out that they've rejected my application 2 weeks ago and they never bother to inform me!!!!
I got really really pissed off and i demanded the customer service ppl to give me an explanation.
But all they could say is:
"The reason of rejection is confidential."
"We're very sorry"
"Would you like me to pass the call to that sales agent?"
Idiot.
Cant believe that this is how the so-called international bank do business.
My points are:
1. If you reject, thank you very much, please inform me so that I can go to other banks who would like to earn my money.
2. I feel very uncomfortable now with the fact that I was never able to contact the sales agent. I'm seriously doubting whether she has taken our personal details and sold it for some bad reasons.
3. Never trust in these so-called international BIG banks. The way they do business is just as nasty as any other roadside hawkers. They just dont value their potential customers (well, they may think that I'm poor now, but I wont be poor forever), and they failed to realize that all those people that they don't value have mouths too (and blogs).
So people, I believe there are other banks who would put in more respect and value in their customers. At least I never felt so pissed off throughout my whole life while I'm banking with M**bank.
Boycott Ci**bank.